Research on indoor environment quality and passengers satisfaction in Chinese airport terminals

With post-occupancy evaluation (POE) method, conducts the indoor environmental measurements and passengers satisfaction survey in eleven terminals of eight airports in five climate zones of China, covering indoor thermal environment, air quality, lighting environment and acoustic environment. Using accumulative nearly 2-year objective environmental data and 3 489 subjective questionnaire samples, analyses and compares indoor environmental quality (IEQ) and passengers satisfaction among different airport terminals. Finds that the most of IEQ factors accord with the standards and the average passengers satisfactory level is ‘just satisfied’. Besides, the subjective satisfactory level is highly correlated with the objective environmental measurement among different airport terminals.